Lost/Stolen Debit Card

Do NOT wait to contact CONE the next day, or after the weekend. Lost or stolen cards need to be reported just as soon as you are aware that the card is missing.

If your MasterCard Debit Card is lost or stolen, call CONE during business hours: (920) 886-6455

After hours (nights and weekends) call: (800) 264-5578 IMMEDIATELY!

To dispute any fraudulent transactions, please call: (866) 987-1457

Do NOT wait to contact CONE the next day, or after the weekend. Lost or stolen cards need to be reported just as soon as you are aware that the card is missing.

By reporting this, a block will be placed on your card, stopping further transactions.
If you report your missing card after business hours, we will contact you during office hours to go over recent transactions directly with you.
CONE will order a new card for you, and we can assist you with filing a transaction dispute, if necessary.

Attention

You are accessing a resource that includes data not hosted on our web site.

This service has been provided for your education and convenience only. It does not imply that CONE Credit Union endorses or sponsors the company or organization.

We also cannot guarantee the accuracy of the information offered or the privacy of any information you may disclose while on the linked site.

The products and services offered on 3rd party sites, including investment and insurance products, are not products of CONE Credit Union and may not be insured by the NCUA. – Thank you.

Cancel CONTINUE